Thanks for your detail description, it looks the version number is confused.
There are some items we want to double check:
a. What's MapSuite MVC version of dll you are using
b. It looks the 0 Eval Days watermark is incorrect text for deployment, so whether your "New Server" is really totally new server? Whether you had installed old version on it before?
c. Please double check whether you clean the machine, for V9 the license is related with registry, and our V10 is file license system. If you want to test it, build a VM machine is good choice.
d. The item 5 you mentioned you get help from email support, had you mentioned your detail version? By default our sales will generate the files target V10.
e. The item 6 you mentioned you get the "thinkgeo product center beta" from ThinkGeo, could you please check its version?
I think check the version number is very important.
About item d I will double check with our sales.