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.sid file error

#1

Using 10.2.7 MapSuite I am getting the following error when viewing .sid files in production. The .sid file is rather large, but works fine on the development machine. When sending to a production machine and trying to view the same .sid file we get the red X tiles, when enabling exceptions we are told MSVCP120D.dll is missing.

When running into this in the past we used to use the unmananged dependency installer you provided in 9.x versions. Is there a better method in 10.0 to view .sid files on non-development machines? Or how do we deploy correctly in 10.0 to avoid this error message.

#2

I did see a post a few months back with the .msm files that are still needed for .sid files. Is there any plan to get those files into the build folder like the others?

Also, after trying to install the msm I am getting a new file not found:

#3

Hi Jake,

You can find the dll here: http://wiki.thinkgeo.com/wiki/map_suite_runtime_license_guide_for_desktop#deploying_applications

And here we have two topics about this problem:


Wish that’s helpful.

Regards,

Ethan

#4

This still hasn’t fixed the errors on users machines, do you have an msi or location I can get to apply the missing files directly to a machine? Ideally these would be packaged just like all the other dependencies and deployed with the program. Is that not an option for these?

#5

Hi Jake,

Please make sure the 3 items as below had tested for your machine:

  1. Copy the “Windows-X64” and “Windows-X86” folders into the bin folder of published machine.
  2. Install the “Visual C++ Redistributable for Visual Studio 2015” in published machine.
  3. Download this file and copy the dlls to system folder: http://wiki.thinkgeo.com/wiki/_media/fetch/file/system/system.zip

And let us know whether it’s helpful.

Regards,

Ethan