Our support team had received your email.
Base on your provided information, we think your problem is caused by missing some system runtime.
When you use Visual Studio to build GisEditor, VS will restore NuGet packages and our NuGet packages will install the system runtime. So it works fine on your building machines.
But if your server machines don't have the system runtimes, the GisEditor doesn't work.
Please check that the below files exist in “C:\Windows\System32” and “C:\Windows\SysWOW64” on your server machines:
If not, please install MapSuite Runtime Dependencies merge module on your server machines. You can download it from http://wiki.thinkgeo.com/wiki/_media/mapsuite10/mapsuiteruntimedependencies.zip.
If you have any questions, please feel free to contact us.