# Help with an Activation file, Mapsuite Web Edition Server 8.0

**URL:** <https://community.thinkgeo.com/t/help-with-an-activation-file-mapsuite-web-edition-server-8-0/10009>\
**Category:** ThinkGeo UI for Web\
**Created:** [February 5, 2021, 5:34pm UTC](https://community.thinkgeo.com/t/help-with-an-activation-file-mapsuite-web-edition-server-8-0/10009 "2021-02-05T17:34:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Julieta\_Hernandez](https://community.thinkgeo.com/letter_avatar_proxy/v4/letter/j/9e8a1a/32.png) [@Julieta\_Hernandez](https://community.thinkgeo.com/u/Julieta_Hernandez)\
**Post date:** [February 5, 2021, 5:34pm UTC](https://community.thinkgeo.com/t/help-with-an-activation-file-mapsuite-web-edition-server-8-0/10009/1 "2021-02-05T17:34:26Z")

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Hello, please I need response from you. A few days ago I have send an email to [support@thinkgeo.com](mailto:support@thinkgeo.com) asking for an Activation file for Map Suite Web Edition Server 8.0 , however I have not an answer yet. I tried to call but the phone but it seems the phone is not working. Please help me, it urgent!

Thanks in advance.

Atte.  
Julieta Hernández

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**Author:** ![Frank4](https://community.thinkgeo.com/user_avatar/community.thinkgeo.com/frank4/32/25224_2.png) [@Frank4](https://community.thinkgeo.com/u/Frank4)\
**Post date:** [February 5, 2021, 9:47pm UTC](https://community.thinkgeo.com/t/help-with-an-activation-file-mapsuite-web-edition-server-8-0/10009/2 "2021-02-05T21:47:03Z")

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Thanks Julieta,  
I am sorry for the delay. For some reason the email went into the junk mail box. I overlooked it until I saw this post. I have generated the license for you base on the request file and email to you.

Thanks

Frank

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**Author:** ![Julieta\_Hernandez](https://community.thinkgeo.com/letter_avatar_proxy/v4/letter/j/9e8a1a/32.png) [@Julieta\_Hernandez](https://community.thinkgeo.com/u/Julieta_Hernandez)\
**Post date:** [February 8, 2021, 3:46pm UTC](https://community.thinkgeo.com/t/help-with-an-activation-file-mapsuite-web-edition-server-8-0/10009/3 "2021-02-08T15:46:33Z")

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Hello, I confirm the reception of the activation file. Thanks so much!

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**Author:** ![Frank4](https://community.thinkgeo.com/user_avatar/community.thinkgeo.com/frank4/32/25224_2.png) [@Frank4](https://community.thinkgeo.com/u/Frank4)\
**Post date:** [February 8, 2021, 3:50pm UTC](https://community.thinkgeo.com/t/help-with-an-activation-file-mapsuite-web-edition-server-8-0/10009/4 "2021-02-08T15:50:40Z")

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Thanks Julieta,  
Good to know you got it. Go ahead let us know if you have any question.

Thanks

Frank