John,
I’m sorry, but an upgrade is not possible. As you know, the architecture between the two versions is dramatically different and would require a large scale effort to migrate along with a significant effort to script changes to our user’s saved files to accommodate name changes to the libraries and various other structural differences. Additionally, when I did some testing of version 12, there were bugs that weren’t in version 10 which were mission critical for us.
I speak of experience having gone through the migration from version 9 to 10… It was a massive pain. Having our users lose data due to migration isn’t an option for us.
I have been using v10 for several years now and have never once been informed of any requirement to migrate or any discontinuation of support for 10. I also have not heard of v13. Does this supersede v12 or is it the development release of v12?
Please make the necessary fix to version 10 and let me know when the lib is ready.
In the longer term, we will look at a migration, but I will need to speak with someone in sales as to future plans to coordinate…
Thanks,
Damian